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Sub Detection
Where passion is shared

Privacy Policy

Last updated: July 15, 2026

1. Purpose of the policy

This policy explains how the personal data of visitors and customers is collected, used, stored and protected when they use the Sub Detection website.

It applies in particular to:

  • to site navigation;

  • to requests sent via the contact form;

  • upon creation of a customer account;

  • to orders and payments;

  • upon delivery of the products;

  • to returns, refunds and warranty claims;

  • upon subscribing to the newsletter;

  • to exchanges with the after-sales service.

2. Data Controller

The Sub Detection website is owned by Garrett Metal Detectors and was designed and produced by Digi Plus Group SRL.

For the purposes of operating the online store, the data controller for personal data is:

Digi Plus Group SRL, trading as Belgium Detection
Company and VAT number: BE 1003.758.275
Email address: info@belgique-detection.com

Digi Plus Group SRL determines the purposes and means used to process the data necessary for the management of the site, orders, payments, deliveries and after-sales service.

3. Role of Sub-Detection

Sub Detection is the public identity of the content creator associated with the project.

Sub Détection is not responsible for processing data related to the store. It does not process banking information and does not personally handle invoicing, order preparation, shipping, or after-sales service.

When a visitor sends a message to Sub Detection using a form provided for this purpose, the information provided may be transmitted to the creator so that he can respond to the request.

4. Data collected

Selon l’utilisation du site, les catégories de données suivantes peuvent être collectées :
 

Données d’identification et de contact

  • nom et prénom ;

  • adresse électronique ;

  • numéro de téléphone ;

  • adresse de facturation ;

  • adresse de livraison ;

  • pays de résidence ;

  • numéro de TVA, lorsqu’il est communiqué par un client professionnel.
     

Données relatives aux commandes

  • produits commandés ;

  • montant et date de la commande ;

  • numéro de commande ;

  • mode de livraison ;

  • statut de la commande ;

  • historique des achats ;

  • demandes de retour, de remboursement ou de garantie ;

  • échanges avec le service client.
     

Données relatives aux paiements

  • mode de paiement sélectionné ;

  • statut du paiement ;

  • référence de la transaction ;

  • montant payé.
     

Les données bancaires complètes sont traitées directement par les prestataires de paiement sécurisés disponibles sur le site. Digi Plus Group SRL ne conserve pas directement le numéro complet de la carte bancaire du client.
 

Données communiquées par formulaire

  • contenu du message ;

  • objet de la demande ;

  • coordonnées renseignées ;

  • éventuels documents ou photographies joints à la demande.
     

Données de navigation

  • adresse IP ;

  • type d’appareil ;

  • navigateur utilisé ;

  • pages visitées ;

  • durée et moment de la visite ;

  • interactions avec le site ;

  • données collectées au moyen de cookies ou de technologies similaires.

5. Purposes of the processing

Personal data is used for the following purposes:

  • to ensure the proper functioning and security of the site;

  • create and manage customer accounts;

  • record and process orders;

  • collect payments;

  • prepare the invoices;

  • prepare and ship the products;

  • communicate the follow-up information;

  • process returns and refunds;

  • provide after-sales service;

  • process warranty claims;

  • respond to requests sent via form or email;

  • prevent and detect fraud;

  • comply with accounting, tax and legal obligations;

  • send the newsletter when the recipient has consented;

  • analyze site usage and improve site performance;

  • to measure the effectiveness of communications and advertising campaigns, when the visitor has consented.


The data is not used for purposes incompatible with those for which it was collected.

6. Legal basis

Treatments are based, depending on the situation, on:

The execution of the contract

This database allows us to process the data necessary to register an order, receive payment, deliver products and provide after-sales service.

Compliance with a legal obligation

Certain data must be retained in order to comply with the accounting, tax, administrative or legal obligations of Digi Plus Group SRL.

Consent

Consent is used in particular for:

  • newsletter subscription;

  • the use of certain non-essential cookies;

  • audience measurement or advertising requiring prior authorization.

Consent can be withdrawn at any time, without affecting the processing carried out before its withdrawal.

Legitimate interest

Certain data may be processed in order to secure the site, prevent fraud, improve services, respond to requests and defend the rights of Digi Plus Group SRL, provided that the rights and freedoms of the persons concerned do not prevail.

7. Newsletter and commercial communications

Subscribing to the newsletter is optional.

Commercial communications are sent to individuals who have given their consent or in other situations permitted by law.

Each promotional email contains an unsubscribe link. The recipient can also unsubscribe by writing to:

info@belgique-detection.com

Refusing to receive commercial communications does not prevent the sending of messages essential to the processing of an order, payment, delivery, return or warranty claim.

8. Data Recipients

The data is accessible only to people and service providers who need it to ensure the operation of the site and the execution of orders.

They can be communicated in particular:

  • to authorized members of Digi Plus Group SRL and Belgium Detection;

  • to Wix, for hosting and running the store;

  • to payment providers, in particular to secure and process transactions;

  • to the carriers responsible for the delivery;

  • to IT and technical service providers;

  • to accounting or administrative service providers;

  • to public authorities when required by law;

  • to Garrett Metal Detectors when manufacturer intervention is required under after-sales service or warranty.


Only the data necessary for the recipient's mission is communicated to them.

Garrett Metal Detectors may receive general or commercial statistics related to project performance. Where possible, this information is provided in an aggregated form that does not allow for direct customer identification.

Personal data is neither sold nor rented to third parties.

9. Transferts internationaux

Some technical service providers may process or host data outside the European Economic Area.

When such transfers take place, Digi Plus Group SRL ensures that they are based on a mechanism recognized by applicable regulations, such as:

  • a suitability decision;

  • standard contractual clauses approved by the European Commission;

  • any other appropriate safeguard provided for by the GDPR.

10. Shelf life

The data is kept only for the time necessary for its use and to comply with legal obligations.

For your information:

  • Order and invoice data are kept for the period required by accounting and tax legislation;

  • Data relating to guarantees is kept for the period necessary to process the case and to defend the rights of the parties;

  • Contact requests are kept for the time necessary to respond to them and ensure their follow-up;

  • The data used for the newsletter is kept until consent is withdrawn or the user unsubscribes;

  • Data related to cookies is stored for the period indicated in the cookie management settings.


Some data may be kept longer when necessary for the establishment, exercise or defense of a legal right.

11. Cookies

Le site utilise des cookies et des technologies similaires.
 

Certains cookies sont indispensables au fonctionnement de la boutique. Ils permettent notamment :

  • de maintenir le contenu du panier ;

  • d’assurer la sécurité du site ;

  • d’enregistrer les préférences du visiteur ;

  • de permettre la connexion à un compte ;

  • de garantir le bon fonctionnement du paiement.


D’autres cookies peuvent être utilisés pour mesurer l’audience, analyser l’utilisation du site ou personnaliser les communications publicitaires. Ils ne sont déposés que lorsque le consentement du visiteur est requis et a été obtenu.


Le visiteur peut accepter, refuser ou modifier ses préférences depuis le bandeau ou le gestionnaire de cookies du site.


Le refus des cookies non essentiels n’empêche pas de consulter le site ou de passer une commande.

12. Sécurité

Digi Plus Group SRL implements reasonable technical and organizational measures to protect data against:

  • unauthorized access;

  • the loss;

  • destruction;

  • the modification;

  • disclosure;

  • misuse.


No computer system can guarantee absolute security. In the event of an incident that could pose a risk to those affected, the measures stipulated by regulations will be applied.

13. Rights of individuals

In accordance with the GDPR, each person may, under the applicable conditions:

  • request access to their data;

  • request the correction of incorrect or incomplete data;

  • request the deletion of their data;

  • request the limitation of processing;

  • to object to certain treatments;

  • withdraw consent at any time;

  • request the portability of certain data;

  • lodge a complaint with a supervisory authority.


A request can be sent to:

info@belgique-detection.com


To prevent unauthorized access to data, proof of identity may be requested when necessary. Non-essential information on this proof may be redacted.

14. Complaint to the supervisory authority

Anyone who believes their data is not being processed in accordance with regulations may file a complaint with:

Data Protection Authority
Website: www.autoriteprotectiondonnees.be


However, it is recommended to contact Digi Plus Group SRL beforehand so that a solution can be sought.

15. Data concerning minors

The website and the store are not intended to allow minors to make purchases on their own.

By placing an order, the customer declares that they are at least 18 years old and have the legal capacity to make this purchase.

If data concerning a minor has been disclosed without proper authorization, its deletion can be requested at the address indicated in this policy.

16. External Sites and Services

The site may contain links to external services or sites.

This policy does not apply to processing carried out directly by these third parties. Visitors are encouraged to consult their own privacy policies before providing them with any data.

17. Policy Amendment

This policy may be modified to take into account legal, technical or organizational developments.

The applicable version is the one published on the website. The date of the last update is indicated at the top of the page.

18. Contact

For any questions regarding this policy or the processing of personal data:

Digi Plus Group SRL – Belgium Detection
VAT number: BE 1003.758.275
Email address: info@belgique-detection.com

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